Privacy Policy
Effective Date: Jan 1st, 2025
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Orchard Pointe (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
Personal Information:
Name, email address, phone number, physical address
Payment information (if purchases or donations are made)
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
IP address, browser type, device info
Website usage patterns and analytics
Cookies and similar technologies
Customer Communication:
Records of inquiries and service requests
Appointment or visit details and preferences
Message history and engagement tracking
2. How We Use Your Information
We use collected data for:
Providing, improving, and maintaining our services
Processing transactions and support inquiries
Sending SMS and email reminders, confirmations, and follow-ups
Enhancing website functionality and user experience
Ensuring security and fraud prevention
Maintaining accurate records of user consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS services, you agree to receive automated text messages related to church visits, reminders, updates, or support.
Opt-In & Consent:
You will only receive SMS if you have explicitly opted in
We maintain timestamped records of all opt-in actions
We comply with the Telephone Consumer Protection Act (TCPA)
Opt-Out Instructions:
Reply “STOP” at any time to cancel
You’ll receive a confirmation of your opt-out
All opt-out requests are processed within 24 hours
Message Frequency & Content:
Frequency varies by engagement and request type
Messages are strictly related to requested church communication
Promotional content will only be sent with explicit consent
Carrier Disclaimer:
Standard message/data rates may apply
Carriers are not liable for delayed or undelivered texts
Supported by all major U.S. carriers
SMS Data Protection:
We do not share opt-in data for marketing or resale
Sharing with subcontractors (e.g., for support) is permitted under strict contracts
4. Information Sharing & Disclosure
We do not sell or rent personal information. We may share with:
Vendors assisting with technical operations or communications
SMS delivery providers (aggregators) under strict security protocols
We will disclose information only if:
Required by law or legal process
In case of a business transfer (merger, acquisition, etc.)
All shared data excludes text message originator opt-in data unless required for service delivery.
5. Data Security
We apply reasonable security practices to protect data:
Encryption in transit and at rest
Access controls and monitoring
Routine audits and vulnerability scanning
Incident response and recovery plans
6. Cookies & Tracking Technologies
We use cookies to:
Analyze site behavior
Improve personalization and functionality
Monitor service usage and performance
Users may adjust their browser settings to control cookies.
7. Changes to This Policy
We may update this policy. The latest version will always be available on our website with the effective date. For major changes, we will notify users via website notice or email.
8. Contact Us
If you have questions about this policy or your data:
Orchard Pointe Email: pastor@orchardchurch.cc Website: www.OrchardPointe.Church
9. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information without verified parental consent, we will take steps to delete such information promptly.
Parents or guardians who believe their child has submitted personal data may contact us at pastor@orchardchurch.cc to request its removal.
Canadian Compliance
We provide services to clients in Canada and are committed to full compliance with Canada’s Anti-Spam Legislation (CASL) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Consent
We only send SMS or email communications where we have obtained valid consent.
Express consent is preferred and documented with the date, method, and language used.
In limited circumstances permitted under CASL (such as existing business relationships), implied consent may apply. Implied consent is time-limited and recorded.
2. Identification in Messages
Every SMS message we send includes our business name and a valid contact method (such as our mailing address, phone number, or email address).
3. Unsubscribe Mechanism
All messages include clear unsubscribe instructions (e.g., “Reply STOP to unsubscribe”).
Unsubscribe mechanisms remain valid for at least 60 days after each message is sent.
All unsubscribe requests are processed within 10 business days, though typically within 24 hours.
4. Record-Keeping
We securely maintain records of all consents (express or implied) and unsubscribe requests in compliance with CASL.
5. Cross-Border Data Transfers
As a U.S.-based company, some personal information may be processed or stored in the United States and may be subject to U.S. laws. We ensure that all service providers handling Canadian data implement safeguards consistent with PIPEDA.
6. Children’s Privacy (Canada)
In Canada, individuals under the age of majority in their province or territory (18 or 19 years old) should not provide personal information without parental or guardian consent.
If you are a Canadian user and have questions about our compliance with CASL or PIPEDA, please contact us at: Email: pastor@orchardchurch.cc
Log Files
Orchard Pointe.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Google DoubleClick DART Cookie
Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to http://www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Orchard Pointe.com.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Orchard Pointe.com, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Orchard Pointe.com has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Orchard Pointe.com’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your
personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at pastor@orchardchurch.cc
Effective Date: Jan 1st, 2025
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Orchard Pointe (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
Personal Information:
Name, email address, phone number, physical address
Payment information (if purchases or donations are made)
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
IP address, browser type, device info
Website usage patterns and analytics
Cookies and similar technologies
Customer Communication:
Records of inquiries and service requests
Appointment or visit details and preferences
Message history and engagement tracking
2. How We Use Your Information
We use collected data for:
Providing, improving, and maintaining our services
Processing transactions and support inquiries
Sending SMS and email reminders, confirmations, and follow-ups
Enhancing website functionality and user experience
Ensuring security and fraud prevention
Maintaining accurate records of user consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS services, you agree to receive automated text messages related to church visits, reminders, updates, or support.
Opt-In & Consent:
You will only receive SMS if you have explicitly opted in
We maintain timestamped records of all opt-in actions
We comply with the Telephone Consumer Protection Act (TCPA)
Opt-Out Instructions:
Reply “STOP” at any time to cancel
You’ll receive a confirmation of your opt-out
All opt-out requests are processed within 24 hours
Message Frequency & Content:
Frequency varies by engagement and request type
Messages are strictly related to requested church communication
Promotional content will only be sent with explicit consent
Carrier Disclaimer:
Standard message/data rates may apply
Carriers are not liable for delayed or undelivered texts
Supported by all major U.S. carriers
SMS Data Protection:
We do not share opt-in data for marketing or resale
Sharing with subcontractors (e.g., for support) is permitted under strict contracts
4. Information Sharing & Disclosure
We do not sell or rent personal information. We may share with:
Vendors assisting with technical operations or communications
SMS delivery providers (aggregators) under strict security protocols
We will disclose information only if:
Required by law or legal process
In case of a business transfer (merger, acquisition, etc.)
All shared data excludes text message originator opt-in data unless required for service delivery.
5. Data Security
We apply reasonable security practices to protect data:
Encryption in transit and at rest
Access controls and monitoring
Routine audits and vulnerability scanning
Incident response and recovery plans
6. Cookies & Tracking Technologies
We use cookies to:
Analyze site behavior
Improve personalization and functionality
Monitor service usage and performance
Users may adjust their browser settings to control cookies.
7. Changes to This Policy
We may update this policy. The latest version will always be available on our website with the effective date. For major changes, we will notify users via website notice or email.
8. Contact Us
If you have questions about this policy or your data:
Orchard Pointe Email: pastor@orchardchurch.cc Website: www.OrchardPointe.Church
9. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information without verified parental consent, we will take steps to delete such information promptly.
Parents or guardians who believe their child has submitted personal data may contact us at pastor@orchardchurch.cc to request its removal.
Canadian Compliance
We provide services to clients in Canada and are committed to full compliance with Canada’s Anti-Spam Legislation (CASL) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Consent
We only send SMS or email communications where we have obtained valid consent.
Express consent is preferred and documented with the date, method, and language used.
In limited circumstances permitted under CASL (such as existing business relationships), implied consent may apply. Implied consent is time-limited and recorded.
2. Identification in Messages
Every SMS message we send includes our business name and a valid contact method (such as our mailing address, phone number, or email address).
3. Unsubscribe Mechanism
All messages include clear unsubscribe instructions (e.g., “Reply STOP to unsubscribe”).
Unsubscribe mechanisms remain valid for at least 60 days after each message is sent.
All unsubscribe requests are processed within 10 business days, though typically within 24 hours.
4. Record-Keeping
We securely maintain records of all consents (express or implied) and unsubscribe requests in compliance with CASL.
5. Cross-Border Data Transfers
As a U.S.-based company, some personal information may be processed or stored in the United States and may be subject to U.S. laws. We ensure that all service providers handling Canadian data implement safeguards consistent with PIPEDA.
6. Children’s Privacy (Canada)
In Canada, individuals under the age of majority in their province or territory (18 or 19 years old) should not provide personal information without parental or guardian consent.
If you are a Canadian user and have questions about our compliance with CASL or PIPEDA, please contact us at: Email: pastor@orchardchurch.cc
Log Files
Orchard Pointe.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Google DoubleClick DART Cookie
Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to http://www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Orchard Pointe.com.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Orchard Pointe.com, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Orchard Pointe.com has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Orchard Pointe.com’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your
personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at pastor@orchardchurch.cc